Service around
the clock for your
FRANKIA motorhome

Please contact your dealer with all questions and change requests. Changes and requests imply changes in the purchase contract that you signed with your FRANKIA dealer. As the manufacturer, we can only accept changes, etc. from FRANKIA partners.

FRANKIA offers a 7-year water ingress warranty provided the motorhome is inspected once a year at an authorised FRANKIA partner or at our factory. The first inspection must be done 12 to 14 months after the vehicle is first registered.

We will gladly prepare cost estimates for you. To do this, we will need a detailed description of the damage with corresponding photos.

The fees for cost estimates are as follows:
Up to €1,000 in damage: €55 
Up to €10,000 in damage: €129 
Over €10,000 in damage: €215

Please confirm that you agree with these prices when you send us a request for a cost estimate. The fee will be offset from the actual repair costs.

The roof hatches in your motorhome are largely equipped with forced ventilation in accordance with DIN EN 721. For Mini-Heki this is achieved with a non-built-in seal and for Midi-Heki and Heki III with a semi-seal. FRANKIA and our partners are not allowed to close these apertures.